SIM Card Registration of Enrolled Mobile Number with CTBC Bank


In compliance with R.A. No. 11934, or the “Subscriber Identity Module (SIM) Registration Act”, please be reminded that the SIM of your enrolled mobile number with CTBC Bank must be registered with your telecom service provider on or before April 26, 2023 . This is to ensure continuous receipt of One-Time Password (OTP) for NetBanking access and relevant corporate and product advisories.

Should you need to update your registered mobile number with us, please contact your branch of account or our Customer Care Unit at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-Free from other provinces through PLDT); [email protected].

Thank you.