Updates on CTBC's Banking Services Schedule


As Metro Manila and nearby provinces have reverted to the General Community Quarantine (GCQ), please be informed that all our Business Centers are open to serve your banking needs from Monday to Friday, 9:00 AM to 3:00 PM effective August 24, 2020, until further notice.

Should you have any queries or require assistance, please contact your Business Center Officer, or through our Customer Care Department, Monday to Sunday, from 6:00 AM to 9:00 PM at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-free from other provinces through PLDT). You may also email us at customercare@ctbcbank.com.ph. For card-related concerns after 9:00 PM, you may call 0932-5328915 (Sun).

Thank you and stay safe and well.