Send funds to family and friends safely and for free!


Good news! You may continue to stay at home and transfer funds to other banks via InstaPay or PESONet through our NetBanking facility, free of charge! Through CTBC Bank's NetBanking facility, you get 24/7 internet and mobile banking access to your CTBC Bank accounts, whenever, wherever you are. Not enrolled yet? Please follow these steps:

For queries, contact our Customer Care Department Monday to Sunday, from 6:00 AM to 9:00 PM at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-free from other provinces through PLDT); or customercare@ctbcbank.com.ph.