Update on CTBC Bank’s Core Banking System

We are pleased to announce that our migration to a new core banking system has been successfully completed ahead of our June 30, 2024 schedule. This strategic move supports the Bank’s growth and innovation and demonstrates our commitment to serve you better through increased operational efficiency.

Should you have any queries or concerns, you may contact your branch of account or our Customer Care Unit at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-Free from other provinces through PLDT); [email protected]. You may also check the FAQ’s posted on the Bank’s corporate website: www.ctbcbank.com.ph under Client Advisories section.

Once again, thank you for your support throughout our transition phase and we look forward to being of service.