BancNet’s Scheduled System Maintenance


Please be informed that BancNet will conduct scheduled system maintenance on Friday, September 19, 2025, resulting in the temporary unavailability of the following services during this period:

SCHEDULE AFFECTED SERVICES
12:00 MN to 1:00 AM
  • Use of other banks’ ATM / Debit / Cash Cards in CTBC Bank ATMs
  • Use of CTBC Bank Visa Debit / Cash Cards in other banks’ ATMs
  • Point-of-Sale transactions
1:00 AM to 4:30 AM
  • InstaPay
  • BIR eFPS and eGov (SSS, PhilHealth, Pag-IBIG)

You may, however, continue to transact using your CTBC Bank Visa Debit or Cash Card at any CTBC Bank ATM.

We regret any inconvenience this may cause and appreciate your understanding.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]