Scheduled System Maintenance

Please be informed that we will be conducting scheduled system maintenance on June 17, 2025, from 9:00 PM until 5:00 AM of the following day, resulting in the temporary unavailability of the following services:

• CTBC Bank ATMs
• Use of CTBC Bank Visa Debit / Cash Cards in all ATMs,
  Point-of-Sale and Visa Online transactions
• BIR eFPS and eGov (SSS, PhilHealth, Pag-IBIG)
• InstaPay (receiving only)
• Bills Payment (Retail and Corporate NetBanking)
• BancNet Inter-bank Fund Transfer (Corporate NetBanking)

We regret any inconvenience this may cause and appreciate your understanding.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]