Temporary Unavailability of NetBanking and InstaPay

Please be informed that or system vendor and BancNet will conduct system maintenance, resulting in the temporary unavailability of the following services during this period:

SCHEDULE	AFFECTED SERVICES
October 21 to 22, 2025 (Tuesday to Wednesday) 10:00 PM to 2:00 AM	NetBanking (Retail and Corporate)
October 22, 2025 (Wednesday) 12:00 MN to 12:30 AM and 5:00 AM to 5:30 AM	InstaPay

Our ATMs will remain available for your transactions throughout the activity period.

We regret any inconvenience this may cause and appreciate your understanding.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]