Holiday Advisory and Scheduled System Maintenance

Please be informed that all our branches will be temporarily closed on Friday, March 20, 2026 in observance of Eid’l Fitr (Feast of Ramadan).

Additionally, we will be conducting scheduled system maintenance during this period from 2:00 AM to 12:00NN, resulting in the temporary unavailability of the following services:

CTBC Bank ATMs
Use of CTBC Bank Visa Debit/Cash Cards for ATM, Point-of-Sale, and online Visa transactions
NetBanking (Retail and Corporate)
InstaPay (receiving)
BIR eFPS and eGov services (SSS, PhilHealth, Pag-IBIG)
BancNet Inter-bank Fund Transfer

We regret any inconvenience this may cause and appreciate your understanding.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]