Salary Stretch Personal Loan Payment Channels Update

For your convenience, you may continue to settle your Salary Stretch Personal Loan payments through any of the following payment channels:

BancNet member banks’ ATMs and Online Banking facility
ECPay’s kiosks and accredited merchants
CTBC Bank branches (over-the-counter)
CTBC Bank Retail NetBanking (to fund the CTBC Bank checking account being
used as mode of loan payment)

Please be advised that effective September 1, 2026, UnionBank branches will no longer accept over-the-counter Salary Stretch loan payments.

Should you have any questions or require assistance, please contact our Customer Care Unit.

CTBC Bank Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]