Scheduled System Maintenance


Please be informed that we will be conducting scheduled system maintenance on the following dates:

SCHEDULE AFFECTED SERVICES
October 17, 2026
(Saturday)

4:00 AM to 10:00 AM
  • CTBC Bank ATMs
  • Use of CTBC Bank Visa Debit/Cash Cards for ATM, Point-of-Sale and online Visa transactions
  • NetBanking (Retail and Corporate)
  • InstaPay (receiving)
  • BIR eFPS and eGov services (SSS, PhilHealth, Pag-IBIG)
  • BancNet Inter-bank Fund Transfer
November 7, 2026
(Saturday)

8:00 AM to 2:00 PM

We regret any inconvenience these may cause and appreciate your understanding.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]