Scheduled System Maintenance

Please be informed of the following system maintenance schedule:

SCHEDULE	AFFECTED SERVICES
CTBC Bank maintenance: May 15 to 16, 2026 10:00 PM to 3:00 AM May 20, 2026 2:00 AM to 3:00 AM	Retail and Corporate NetBanking
BancNet maintenance: May 19 to 20, 2026 11:30 PM to 2:00 AM	InstaPay

Our ATMs will remain available for your transactions throughout the activity period.

We regret any inconvenience these may cause and appreciate your understanding.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]