Temporary Unavailability of InstaPay

Please be informed that we will be conducting scheduled system maintenance on Wednesday, May 13, 2026, from 10:00 PM until 12:00 MN, resulting in the temporary unavailability of sending and receiving funds via InstaPay.

All other services, including ATM transactions, will remain available.

We regret any inconvenience this may cause and appreciate your understanding.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]