Temporary Unavailability of NetBanking and InstaPay

Please be informed that we will be conducting scheduled system enhancement on Monday, March 2, 2026, from 10:00 PM until 6:30 AM of the following day, resulting in the temporary unavailability of the following services:

NetBanking (Retail and Corporate)
InstaPay (receiving)

Our ATMs will remain available for your transactions throughout the activity period.

We regret any inconvenience this may cause and appreciate your understanding.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]