Temporary Unavailability of NetBanking and InstaPay

Please be informed that we will be conducting scheduled system maintenance on Thursday, February 12, 2026, from 11:30 PM until 2:30 AM of the following day, resulting in the temporary unavailability of the following services:

SCHEDULE	AFFECTED SERVICES
February 12 to 13, 2026 (Thursday to Friday) 11:30 PM to 1:30 AM	InstaPay
February 13, 2026 (Friday) 1:30 AM to 2:30 AM	NetBanking (Retail and Corporate)

Our ATMs will remain available for your transactions throughout the activity period.

We regret any inconvenience this may cause and appreciate your understanding.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]