Adjusted Banking Hours for CTBC Bank Branches

Please be informed that all our branches will stay open to serve your banking needs until 3:00 PM, starting Monday, January 10, 2022, until further notice.

Check clearing cut-off is 2:30 PM.

For your convenience and additional safety, we encourage you to bank from home via our NetBanking (internet and mobile app) or through BancNet Online.

Should you have any queries or require assistance, please contact our Customer Care Unit, any day, from 6:00 AM to 9:00 PM at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-Free from other provinces through PLDT); [email protected]. For card-related concerns after 9:00 PM, you may call 0932-5328915 (Smart).

Thank you and we wish everyone continued good health and safety.