Branch Banking and Cut-off Schedule Updates


Please be advised that all our branches will be open to serve you on adjusted banking hours on December 24 and 31, 2021, from 9:00 AM to 12:00 NN.

In view of this, hereunder are the cut-off timelines of the following transactions:

SERVICE / TRANSACTION
CUT-OFF SCHEDULE
  • Nationwide Check Clearing
  • Real Time Gross Settlement (RTGS), Telegraphic Transfers, PesoNet, BOC Remittance
  • Personal Loan Booking Release
  • Foreign Exchange (FX) Spot
12:00 NN
Philippine Domestic Dollar Transfer System (PDDTS)
11:00 AM
Transactions via Corporate NetBanking:
  • RTGS, PDDTS, PesoNet, Telegraphic Transfers
  • Payroll Partner
10:00 AM
Payroll Upload (old and enhanced Corporate NetBanking)

Furthermore, all our branches will be closed on December 30, 2021 in commemoration of Rizal Day.

We encourage you to plan your transactions ahead, or continue to use our NetBanking (internet and mobile app), BancNet Online, and ATMs for your essential banking transactions.

Should you have any queries or require assistance, please contact our Customer Care Unit, any day, from 6:00 AM to 9:00 PM at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-Free from other provinces through PLDT); [email protected]. For card-related concerns after 9:00 PM, you may call 0932-5328915 (Smart).


Merry Christmas and a Happy New Year!