Updates on CTBC's Banking Services Schedule
Please be informed that beginning December 1, 2020, all our branches will revert to its normal banking hours from 9:00 AM to 4:00 PM, Monday to Friday.
In connection with this, the Bank will be observing these cut-off timelines for the following transactions:
| SERVICE / TRANSACTION
|
FROM
|
TO
|
|---|---|---|
Nationwide Check Clearing |
12:30 PM |
3:30 PM |
|
RTGS, PESONet
|
12:00 NN |
2:00 PM |
Telegraphic Transfers |
||
BOC Remittance |
||
PDDTS |
2:00 PM |
11:00 AM |
Personal Loan Booking Release |
2:30 PM |
4:00 PM |
Should you have any queries or require assistance, please contact your Branch Officer or our Customer Care Department, Monday to Sunday, from 6:00 AM to 9:00 PM at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-free from other provinces through PLDT). You may also email us at [email protected]. For card-related concerns after 9:00 PM, you may call 0932-5328915 (Sun).
Thank you and stay safe and well.