In view of the Bank's full migration to the EMV chip card technology, we will be implementing the following measures effective June 25, 2018:

However, for CTBC Bank Debit/Cash cardholders whose cards were issued by our Co-branded partners or are under Payroll Accounts, please coordinate with the company's authorized representative/s for card replacement.

Should you have any concerns, please do not hesitate to contact your Business Center of Account or our 24/7 Customer Care Hotline at 840 1234 (Metro Manila); 1 800 10 840 1234 (toll-free from other provinces through PLDT); or