Waiver Of Fund Transfer Fees – Extended!


Good news! You may still continue to transfer funds to other bank accounts via InstaPay and PESONet through our NetBanking facility free of charge, until these dates:

Should you have queries or require assistance, please do not hesitate to contact our Customer Care Department, Monday to Sunday, from 6:00 AM to 9:00 PM at 8840-1234 (Metro Manila); 1800-10-8401234 (toll-free from other provinces through PLDT). You may also email us at customercare@ctbcbank.com.ph. For card-related concerns after 9:00 PM, you may call 0932-5328915 (Sun).