Holiday Advisory


Please be informed that all our branches will be closed on:

                     April 6 & 7, 2023         Maundy Thursday & Good Friday
                     April 10, 2023             Araw ng Kagitingan

In addition, our Head Office building Admin will conduct its annual electric preventive maintenance activity during the period mentioned below which will result to the temporary inaccessibility of the following channels and services:

SCHEDULE
AFFECTED SERVICES
April 7 to 8, 2023
(Good Friday to Black Saturday)

9:00 PM to 6:00 AM
     
  • Use of CTBC Bank Visa Debit and Cash Cards in all ATMs, BancNet and Visa Online, and Point-of-Sale transactions
  • Use of other banks’ ATM / Debit / Cash Cards in CTBC Bank ATMs
  • NetBanking (internet-based and mobile app)
  • Inter-bank Fund Transfer to CTBC Bank accounts
  • BIR eFPS
  • eGov (SSS, PhilHealth, Pag-IBIG)
  • Automated Data Exchange (ADX)
  • National Single Window (NSW)
  • CTBC Bank Corporate Website
  • Head Office trunklines and emails
  • Domestic and International Toll-Free numbers
    •   

We encourage you to plan your banking transactions ahead to avoid any inconvenience.

Should you have any queries, you may contact our Customer Care Unit at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-Free from other provinces through PLDT); [email protected].

Thank you.