Regular Banking Hours for CTBC Bank Branches

With the implementation of Alert Level 2 in most areas of the country, please be informed that beginning Monday, November 22, 2021, all our branches will revert to its regular banking hours from 9:00 AM to 4:00 PM, Monday to Friday.

For your convenience, we encourage you to bank from home via our NetBanking (internet and mobile app) or through BancNet Online.

Should you have any queries, please call your Branch Officer. You may also contact our Customer Care Unit, any day, from 6:00 AM to 9:00 PM at 8840-1234 (Metro Manila); 1-800-10-8401234 Toll-Free from other provinces through PLDT); [email protected]. For card-related concerns after 9:00 PM, you may call 0932-5328915 (Smart).

Thank you and stay safe and well.