It has come to our attention that there are certain groups such as Fullhouse Multi-Purpose Cooperative, FEM Community, Our Lady of Triumph for Indigenous People Consumers Cooperative, among other cooperatives, who are allegedly distributing CTBC Bank Cash Card Application forms.

Please be informed that CTBC Bank does not have contractual dealings with any of these groups and reiterates that it does not authorize anyone to distribute the Bank's Cash Card Application form and/or collect fees on its behalf. As part of its KYC (Know Your Customer) policy, the Bank requires its first-time clients to personally visit any of its branches to fill out original forms and other documents, and meet its authorized representatives.

Considering these attempt to use without authority the Bank's name for apparent unscrupulous activities, we strongly caution the public to remain vigilant and not to give money or provide personal information to these alleged groups. The Bank disclaim any liability for such unauthorized activitye.

Please be guided accordingly.