Update on Banking Channels and Services

Please be informed that the following banking channels and services are already accessible:

• Use of CTBC Bank Visa Debit and Cash Cards in all ATMs, BancNet and Visa Online and Point-of-Sale transactions
• Use of other banks’ ATM / Debit / Cash Cards in CTBC Bank ATMs
• Inter-bank Fund Transfer to CTBC Bank accounts
• BIR eFPS
• eGov (SSS, PhilHealth, Pag-IBIG)
• Automated Data Exchange (ADX)
• National Single Window (NSW)
• CTBC Bank Corporate Website
• Head Office trunklines and emails
• Domestic and International Toll-Free numbers

We will provide an update as soon as our NetBanking (internet-based and mobile app) services are available.

Should you have any queries, you may contact our Customer Care Unit at 8840-1234 (Metro Manila); 0920-6082419 (Smart); [email protected].

Thank you.