Reminders for a Safe and Secured Online Banking Experience

Fraudulent or suspicious emails may both come from known or unknown senders or sources. Always verify. When in doubt, delete the email immediately. Be vigilant.
Access your CTBC Bank NetBanking facility directly from the Bank's official corporate website. Look for th 'https' before the URL. Avoid accessing the facility through other sources.
Protect your passwords such as Personal Identification Number (PIN). One-Time Password (OTP), login, and transaction details, among others, at all times. The Bank will never ask for these information. Never share it with anyone.
Contact CTBC Bank's Customer Care Hotline if you have observed or suspected that your account has been compromised.