Reminders for a Safe and Secured Online Banking Experience
- Fraudulent or suspicious emails may both come from known or unknown senders or sources. Always verify. When in doubt, delete the email immediately. Be vigilant.
- Access your CTBC Bank NetBanking facility directly from the Bank's official corporate website. Look for th 'https' before the URL. Avoid accessing the facility through other sources.
- Protect your passwords such as Personal Identification Number (PIN). One-Time Password (OTP), login, and transaction details, among others, at all times. The Bank will never ask for these information. Never share it with anyone.
- Contact CTBC Bank's Customer Care Hotline if you have observed or suspected that your account has been compromised.
Learn more about CTBC Bank's eBanking Security through: