Let Us Give You A Rewarding Career!

Our success lies in the people who satisfy our customers - our employees. That is why we continuously find ways to provide them with a compensation package that motivates and a reward system that lets them take pride in their work.

We look forward to meeting you for the following positions:

Relationship Manager (Branches: Ayala, Binondo, Cavite-Imus, and Rada)

The Relationship Manager is a key member of the Sales and Distribution team. The main role is to acquire new customers as well as manage and maintain the relationship with existing clients of the assigned Business Center. He/She will be coordinating with different departments regarding the Bank's products and services, and is also tasked to contribute to the over-all revenue growth by delivering the committed volume targets of the team.

Qualifications:

• Bachelor's Degree preferably in Business Administration
• With at least with two (2) years work experience as Relationship Manager in a commercial or universal bank
• Possess good interpersonal skills and a team player; able to interact effectively with all levels of management and clients
• With proven track record in sales and marketing, account solicitation and management
• Results-oriented and has strong work ethics

Service Manager (Branch: Cagayan de Oro)

The Service Manager is responsible for managing, executing, and monitoring the unit’s resources and activities to ensure proper alignment with the Branch Banking Management’s service strategies particularly on the in-house sales, service, and profitability to maximize deposit and investment relationships with existing clients. Said strategies should always be in compliance with the Bank’s policies and procedures and requirements of regulatory bodies.

Qualifications:

• Bachelor’s Degree in any Business-related course
• With at least five (5) years relevant work experience in branch operations in the banking industry
• Should have full knowledge of banking products and services

Team Head – Visayas (Cebu-Mandaue based)

The Team Head is responsible for developing and managing loan portfolio of IBG-Visayas Team. Supervises Relationship Managers, Assistant Relationship Managers and Credit Analysts to ensure superior performance of their respective duties and responsibilities.

Qualifications:

• Bachelor’s Degree in any Business-related course
• Related training and knowledge of various bank products and services/ Credit Analysis / Core Credit / Appraisals / Credit Investigation /Comprehensive Selling and Negotiating Skills /Foreign Exchange Transactions / BSP Rules on Import / Export Transactions/ Leadership Skills

IT Project Manager

The IT Project Manager leads members of the project team and organizes the deliverables required by the project to attain its objectives. He/She works closely with the heads of the other IT and business units relative to project delivery.

Qualifications:

• Bachelor’s Degree in any IT-related course
• With at least five (5) years work experience in management of software development project
• With in-depth knowledge in Software Development (SDLC), project management, and Information Technology Infrastructure Library (ITIL) framework
• Ability to communicate with business and technical partners
• Proficient in MS Office/0365 and other collaboration tools

AML Compliance Officer

The AML Compliance Officer assists the Chief Compliance Officer in overseeing and coordinating the implementation of the AML Compliance System of the Bank. He/She supervises/manages the monitoring of daily submission of generated covered transaction reports and ensures accuracy and completeness of AML reports (CTR) and that they are submitted on time to the regulator.

Qualifications:

• Bachelor’s Degree in any Business-related course
• With experience in AML Compliance
• Preferably with experience in Bank Operations

AML Compliance Systems Officer

The AML Compliance Systems Officer manages all system-related requirements and issues of the AML Unit. He/She ensures the completeness and timely transmission of the Covered Transaction Reports (CTRs) as recorded in the control total reports to the Anti-Money Laundering Council (AMLC) portal.

Qualifications:

• Bachelor’s Degree in any Business-related course
• With experience in AML System
• Preferably with experience in Bank Operations
• Preferably with background in AML/Compliance related functions

Fraud Analytics Officer

The Fraud Analytics Officer is responsible in conducting fraud data analytics and initiatives in preventing and mitigating fraud loss of the Bank.

Qualifications:

• Bachelor’s Degree in any Business-related course
• Bachelor’s Degree in any Business-related course or MIS
• Must have an extensive background on fraud management analytics and fraud prevention processes

Retail Credit Planning and Measurement (RCPM) Officer

The RCPM Officer performs expert-level risk evaluation of retail loans both on portfolio and account level. Areas of primary responsibility include, but not limited to, conducting key quantitative research including data analysis and management, policy review and monitoring, as well as process efficiency assessment to ensure the development, amendment and implementation of functional retail credit policies and guidelines.

Qualifications:

• Bachelor’s Degree in Statistics, Mathematics, Operations Research, Engineering, Economics or related fields of study
• Master’s Degree in aforementioned fields of study is preferred, but not required
• Ability to approach problems in quantitative and qualitative manner with excellent statistical and quantitative analytical knowledge and skills
• Working knowledge of the Bank’s operations, specifically on retail credit operations

Asset Manager

The Asset Manager is responsible for securing, maintaining and disposing acquired Retail Banking assets in an efficient and timely manner to maximize the Bank’s returns on acquired assets and minimize risk of loss to the Bank.

Qualifications:

• Bachelor’s Degree in any Business-related course
• With at least two (2) years work experience in Asset Management

Credit Control Officer

The Credit Control Officer reviews Credit Applications (CA), Loan Review Reports (LRR), and Request for Modifications (RFM) as well as its accompanying reports submitted by the Institutional Banking Group which requires approval from Individual Approving Authorities, CreCom, ExCom or Board.

Qualifications:

• Bachelor’s Degree in any Business-related course
• Masters in Business Administration is preferred, but not required
• With at least ten (10) years relevant banking experience in the fields of credit/loan review, financial analysis, corporate banking and investment banking
• Possess extensive experience in financial analysis is an advantage
• Knowledge with BSP Circulars is an advantage
• Must have related training in financial analysis, credit loan evaluation, credit risk management, and legal and documentation

Credit Planning Officer

The Credit Planning Officer formulates new policies, guidelines, standard operating procedures/working manual and reviews existing policies in order to improve the Bank’s credit process.

Qualifications:

• Bachelor’s Degree in any Business-related course
• Masters in Business Administration is preferred, but not required
• With at least fifteen (15) years of Account Officership or Credit Officer experience
• Extensive experience in financial analysis is an advantage
• Knowledge with BSP Circulars is an advantage
• Must have related training in Core Credit Training and Financial Analysis

Loans Documentation Officer

The Loans Documentation Officer is responsible for the preparation of legal and credit documents of approved credit proposals ensuring all terms and conditions are captured and documents are released within prescribed turn-around time and compliance with internal policies and governing bodies’ regulations.

Qualifications:

• Bachelor’s Degree in any Business-related course
• With expertise in loan documentation and with keen monitoring skills
• Proficient in Microsoft Office applications
• With excellent people and time management skills

Systems Analyst/Programmer

The Systems Analyst is responsible for handling core banking system (loans, deposits, and tellering). He/She handles the preparation of detailed technical specifications and ensures the resolution of all issues during UAT.

Qualifications:

• Bachelor's Degree in Information Technology or any related course
• With at least five (5) years work experience in programming
• Must have a good background in system development
• Must be knowledgeable in .NET/JAVA/HTMS/Cobol system development and MS SQL related development

Data Center Operator

The Data Center Operator is responsible for the day-to-day processing, daily production back-up, printing of production reports, problem notification, and attending to issues and concerns related to Data Center operations.

Qualifications:

• Bachelor’s Degree in any IT-related course
• With at least one (1) year work experience in Data Center operations
• Knowledgeable in computer concepts, computer applications, and main operating systems

IT Admin Specialist

The IT Admin Specialist is responsible for managing the Bank’s IT hardware and software assets and applying the information acquired concerning IT-related purchases, relocation and disposal.

Qualifications:

• Bachelor’s Degree in any IT-related course
• With comprehensive experience in computer service operations or its equivalent
• With experience in application system support and administration

Personal Loans Associate

The Personal Loans Associate is responsible for their own individual sales New-to-Bank Personal Loans – Public Clients under the Directly Managed Sales (DMS) of the bank to meet PLD objectives within CTBC policies and regulations.

Qualifications:

• Bachelor's Degree in any Accounting, Economics or any Business-related course
• With banking experience in the field of Account Management/ Sales/Operations

Service Associate (Branches: Ayala, Binondo, Cagayan de Oro, Cebu-Banilad, Cebu-Mandaue, Dela Costa, Greenhills, and Mabini)

The Service Associate is responsible for providing competent customer service by ensuring timely processing of over-the-counter transactions such as payments, deposits, withdrawals, and foreign currency, among other things. The incumbent will also perform new accounts and loan applications processing functions. He/She institutes proper management of the Branch's transactions processing though correct execution of each transaction and making sure it is in accordance with the Bank's policies and procedures, and regulatory and industry requirements.

Qualifications:

• Bachelor's Degree in any Business-related course
• Ability to handle multiple functions in a changing environment
• With sound interpersonal skills and a team player
• Able to interact effectively with all levels of management
• With strong problem-solving and decision making skills
• Preferably with banking experience, but fresh graduates are welcome to apply
• Excellent interpersonal skills with strong customer service orientation

Customer Care Specialist

The Customer Specialist is responsible for providing an efficient and competent servicing of client queries, requests, and complaints coming from multiple customer contact channels (i.e. telephone, email, SMS, letters and branches).

Qualifications:

• Bachelor's Degree in any Business-related course
• Possess above average communication skills in Filipino and English
• Preferably with experience in a service-related industry

Process Specialist – Corporate and Consumer Loans

The Process Specialist is responsible for Post-Dated Check (PDC) maintenance, including warehousing, clearing, filing and pulling out related transactions for Personal Loans (PL), Mortgage Loans, Corporate Loans, Back-to-Back Loans and PDC Warehousing thru NetBanking.

Qualifications:

• Bachelor’s Degree in any Business-related course
• Good communication skills, process oriented, highly organized

Collection Associate

The Collection Associate is responsible for collecting receivables (accounts with high probability of delinquency) due from clients one day after due date, if no payment received by the Bank.

Qualifications:

• Bachelor’s Degree in any Business-related course
• With at least one (1) year work experience in collection
• Confident and has good communication skills
• Self-regulated, possess the ability to work independently and honestly

If you believe that you deserve a dynamic career, please send your resume to [email protected]