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Career Opportunities

Let Us Give You A Rewarding Career!

Our success lies in the people who satisfy our customers - our employees. That is why we continuously find ways to provide them with a compensation package that motivates and a reward system that lets them take pride in their work.

We look forward to meeting you for the following positions:

Relationship Manager (Branches: BGC and Angeles)

The Branch Relationship Manager is responsible for acquiring new customers as well as managing and maintaining the relationship with existing clients of the assigned branch. He/She coordinates with different departments regarding the Bank's products and services, and is also tasked to contribute to the overall revenue growth by delivering the committed volume targets of the team.

Qualifications:

  • Bachelor's Degree preferably in Business Administration
  • With at least two (2) years work experience as Relationship Manager in a commercial or universal bank
  • With proven track record in sales and marketing, account solicitation and management
  • With good interpersonal skills, a team player, and able to interact effectively with all levels of management and clients
  • Results-oriented and has strong work ethics

Small and Medium Enterprise (SME) Unit Head

The SME Unit Head is responsible for the overall management of Small and Medium Enterprises (SME) sales team. He/She manages the existing SME accounts and drives the achievement of volume objectives, and is also responsible for the interface of Sales Officers to the sales channels and endorses accounts solicited by Sales to Credit.

Qualifications:

  • Bachelor's Degree in any Business-related course
  • With sales and credit experience in SME loans and Commercial loans; experience in Institutional Banking is an advantage
  • With sound management skills and customer-handling

Small and Medium Enterprise (SME) Sales Officer

The SME Sales Officer is responsible for the acquisition of SME loan accounts solicited from Branch Heads/Relationship Managers referrals and generated from other sales activities.

Qualifications:

  • Bachelor's Degree in any Business-related course
  • Preferably with at least three (3) years work experience in the field of Sales in the banking industry

SME Sales Associate

The SME Sales Associate is responsible for providing administrative support by screening the completeness of all loan applications prior to submission to Retail Credit Management Group. He/She is also responsible for maintaining the accounts’ masterlist tracker for the Department’s reference to monitor loan availment and pipeline status.

Qualifications:

  • Bachelor’s Degree in any Business related course
  • Preferably with at least one (1) year work experience in field on Sales in the banking Industry

Mortgage Sales Officer

The Mortgage Sales Officer is responsible for executing the Mortgage Sales initiatives by achieving individual sales targets and ensuring compliance with internal and external regulation.

Qualifications:

  • Bachelor's Degree in Accounting, Economics or any Business-related course
  • Preferably with Masters in Business Administration (MBA)
  • With least five (5) years Bank work experience in the field of Retail/Consumer, Account Management, and Marketing

Deposits and Cross-Selling Product Officer

The Deposits and Cross-Selling Product Officer is responsible for onboarding new business customers per target segment and increase wallet share from existing customer base through product bundling of Cash Management Solutions, Internet Banking facilities, and other customer solutions to generate deposit and revenues aligned with the Retail Banking Group’s objectives.

Qualifications:

  • Bachelor’s Degree in any Business-related course
  • With at least three (3) years work experience in selling and marketing
  • Portfolio from previous financial institution is an advantage
  • Background in product bundling and Cash Management is an advantage
  • With good communication, negotiation, and technical skills

E-Banking Marketing Officer

The E-Banking Marketing Officer is responsible for the formulation and execution of electronic banking product management strategies, including e-banking marketing for Retail Banking business both for unsecured loan product.

Qualifications:

  • Bachelor's Degree in Business, Computer Science, Information Systems, or Marketing
  • With at least three (3) years work experience in e-banking product management, e-banking marketing or Consumer Loans mobile application exposure
  • With strong exposure on Project Management
  • With strong analytical, prioritization, and negotiation skills
  • Usability and customer-focused design experience is a plus
  • Passionate about building great products and solving customer and business problems

Relationship Manager for Institutional Banking (Middle Market)

The Relationship Manager develops and manages the loan portfolio of acceptable credit risks from various industries.

Qualifications:

  • Preferably with three (3) years banking experience in the field of Corporate Banking/Account Management
  • Good network of prospective clients in the community
  • Must have related training in Credit Analysis, Core Credit, Appraisals, Credit Investigation, Foreign Exchange Transactions and BSP Rules on Import / Export Transactions

Transaction Banking Officer

The Transaction Banking Officer is responsible for developing, managing and enhancing assigned Cash Management and Trade Services (C&T) to provide relevant banking solutions to existing and prospective corporate clients to deepen the Banking relationships, generate, and increase deposits and maximize profitability in line with IBG’s business objectives.

Qualifications:

  • Bachelor's Degree in any Business-related course
  • With experience in the field of Product Management in Banking, preferably with background in Corporate Banking.
  • Has adequate knowledge in sales, marketing, client servicing, and project management

Marketing Services Officer (Graphic Artist)

The Marketing Services Officer is responsible for the conceptualization, design, and execution of the Bank’s Marketing Communications and Services materials in support of the Bank’s image building efforts.

Qualifications:

  • Bachelor's Degree in Graphic Design, Communication Arts, Multi-media Arts, Advertising, or any related course
  • With at least three (3) years work experience as a Graphic Designer/Artist, Marketing Communications and Services, or in any related field
  • Must be proficient in various design softwares, publishing tools, video editing, photography, and with a strong portfolio
  • Familiarity with HTML, CSS, and/or Javascript is preferred
  • Must be proficient in oral and written English
  • Must have basic banking knowledge

Credit Analyst (Institutional Banking)

The Credit Analyst is responsible for performing financial analyses/financial spreading of assigned accounts’ historical audited financial statements for a thorough evaluation of the borrowers’ financial condition to determine their capacity to meet their financing obligations.

Qualifications:

  • Bachelor's Degree in Accounting, Economics or any Business-related course
  • Preferably with Masters in Business Administration (MBA)
  • With least three (3) years banking experience in credit and financial analysis in either Corporate or Commercial Banking

Credit Data Specialist

The Credit Data Specialist is responsible for processing customer and account source documents by reviewing and encoding the basic and mandatory information of Retail loan borrowers in the system by following the standard procedures.

Qualifications:

  • Bachelor's Degree in any Business-related course
  • With at least six (6) months work experience in encoding preferably in financial or similar industry
  • Knowledge in Credit System and Microsoft office applications
  • Detail-oriented, articulate and self-starter

Recovery Officer

The Recovery Officer is responsible for coordinating and directing the activities of External Collection Agencies to collect from delinquent personal loan accounts (charged off and written off) reaching the month-7 bucket (181 days and above past due). He/She is also responsible for representing the Bank in small claims court.

Qualifications:

  • Bachelor's Degree in any Business-related course
  • With at least three (3) years relevant work experience in a bank or similar industry
  • Self-starter, with professional demeanor, great drive, honest and service-oriented
  • With good communication, interpersonal, and negotiation skills

Quality Assurance Officer

The Quality Assurance Officer is responsible for assessing the quality of the performance of Customer Care Team by monitoring calls and service tickets to assess the team’s technical accuracy and efficiency.

Qualifications:

  • Bachelor’s Degree in any Business-related course
  • With work experience in Call Centers or Customer Service with background in Quality Assurance functions or its related function

Loan Documentation Officer

The Loan Documentation Officer is responsible for the preparation of legal and credit documents of approved credit proposals ensuring all terms and conditions are captured and documents are released within the prescribed turnaround time and compliant with internal policies and governing bodies’ regulations.

Qualifications:

  • Bachelor's Degree in any Business, Law, or Banking and Finance related courses
  • Knowledge in Credit and BSP policies and procedures is an advantage
  • Customer-oriented; with good oral and written communication skills
  • Ability to analyze and make sound judgement
  • Organized and systematic

Systems Analyst/Programmer

The Systems Analyst is responsible for handling core banking system (loans, deposits, and tellering). He/She handles the preparation of detailed technical specifications and ensures the resolution of all issues during UAT.

Qualifications:

  • Bachelor's Degree in Information Technology or any related course
  • With at least five (5) years work experience in programming
  • Must have a good background in system development
  • Must be knowledgeable in .NET/JAVA/HTMS/Cobol system development and MS SQL related development

Data Center Operator

The Data Center Operator is responsible for the day-to-day processing, daily production back-up, printing of production reports, problem notification, and attending to issues and concerns related to Data Center operations.

Qualifications:

  • Bachelor’s Degree in any IT-related course
  • With at least one (1) year work experience in Data Center operations
  • Knowledgeable in computer concepts, computer applications, and main operating systems

Personal Loans Associate (Makati City, Cebu, Davao, Cagayan De Oro)

The Personal Loans Associate is responsible for their own individual sales New-to-Bank Personal Loans – Public Clients under the Directly Managed Sales (DMS) of the bank to meet PLD objectives within CTBC policies and regulations.

Qualifications:

  • Bachelor's Degree in any Accounting, Economics or any Business-related course
  • With banking experience in the field of Account Management/ Sales/Operations

Service Associate (Ayala, BGC, Buendia, Dela Costa, Del Monte, Ortigas, Taytay,
Cebu-Banilad, Cebu-Mandaue)

The Service Associate is responsible for providing competent customer service by ensuring timely processing of over-the-counter transactions such as payments, deposits, withdrawals, and foreign currency, among other things. The incumbent will also perform new accounts and loan applications processing functions. He/She institutes proper management of the Branch's transactions processing though correct execution of each transaction and making sure it is in accordance with the Bank's policies and procedures, and regulatory and industry requirements

Qualifications:

  • Bachelor's Degree in any Business related course
  • Ability to handle multiple functions in a changing environment
  • With sound interpersonal skills and a team player
  • Able to interact effectively with all levels of management
  • With strong problem-solving and decision making skills
  • Preferably with banking experience, but fresh graduates are welcome to apply
  • Excellent interpersonal skills with strong customer service orientation

Collection/Recovery Associate (For Pooling)

The Collection Associate is responsible for collecting receivables (accounts with high probability of delinquency) due from clients.

Qualifications:

  • Bachelor's Degree in any Business related course
  • With at least one (1) year of Collection work experience
  • Confident and has good communication skills
  • Possess the ability to work independently and honestly

Customer Care Process Specialist

The Customer Care Process Specialist is responsible for providing an efficient and competent servicing of client queries, requests, and complaints coming from multiple customer contact channels

Qualifications:

  • Bachelor's Degree in any Business related course
  • Must be proficient in Filipino and English language
  • Preferably with work experience in a service related industry

If you believe that you deserve a dynamic career, please send your resume to [email protected]