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Career Opportunities

Let Us Give You A Rewarding Career!

Our success lies in the people who satisfy our customers - our employees. That is why we continuously find ways to provide them with a compensation package that motivates and a reward system that lets them take pride in their work.

We look forward to meeting you for the following positions:

Branch Relationship Manager (Alabang, Dela Costa, and Greenhills)

The Branch Relationship Manager is a key member of the Sales and Distribution team. The main role is to acquire new customers as well as manage and maintain the relationship with existing clients of the assigned Branch. He/She will be coordinating with different departments regarding the Bank's products and services, and are also tasked to contribute to the over-all revenue growth by delivering the committed volume targets of the team.

Qualifications:

  • Bachelor's Degree preferably in Business Administration or at least with two (2) years work experience as Relationship Manager in a commercial or universal bank
  • Good interpersonal skills and a team player; able to interact effectively with all levels of management and clients
  • With proven track record in sales and marketing, account solicitation and management
  • Results-oriented and has strong work ethics

Service Manager (Angeles)

The Service Manager is responsible for managing, executing, and monitors the unit's resources and activities to ensure proper alignment with the Branch Banking Management's service strategies particularly on the in-house sales, service, and profitability to maximize deposit and investment relationships with existing clients. Said strategies should always be in compliance with Bank policies and procedures and requirements of regulatory bodies.

Qualifications:

  • Bachelor's Degree in any Business related course
  • With at least five (5) years relevant work experience in branch operations in banking industry
  • Should have full knowledge of banking products and services

Branch and Head Office Support Services (BHOSS) Officer

The BHOSS Officer is responsible for assisting the BHOSS Head in developing and implementing Branch and Head Office operation risk management program.

Qualifications:

  • Bachelor's Degree in any Business related course
  • With banking experience in the field of Branch and Head Office Operations
  • Knowledgeable in BSP Regulations, Banking Laws, AMLA, and Internal Policies and Procedures
  • With experience in formulation of policies and procedures
  • With training experience in Module Program

Branch and ATM Expansion Officer

The Branch and ATM Expansion Officer is responsible for planning, sales and administrative support to all branches by performing a range of activities from conducting market scans, providing existing and new to bank leads, tracking branch performance and monitoring the branch upkeep. He/She is also responsible for scouting possible sites for new branches and ATM locations.

Qualifications:

  • Bachelor's Degree in any Business related course
  • With at least four (4) years relevant work experience in ATM expansion, planning, sales, and administrative support in Bank branches

Relationship Manager for Institutional Banking (Head Office, Binondo and Davao)

The Relationship Manager develops and manages loan portfolio of acceptable credit risks from various industries.

Qualifications:

  • Preferably with three (3) years banking experience in the field of Corporate Banking/Account Management
  • Good network of prospective clients in the community
  • Related training in Credit Analysis, Core Credit, Appraisals, Credit Investigation, Foreign Exchange Transactions and BSP Rules on Import / Export Transactions

Assistant Relationship Manager for Institutional Banking

The Assistant Relationship Manager is responsible for assisting the Relationship Manager in managing a loan portfolio generated from business development activities to companies from various industry sectors.

Qualifications:

  • Bachelor's Degree in any Business related course
  • With Banking experience in the field of Corporate Banking / Account Management / Sales / Operations
  • Knowledge in various bank products and services

Network and Communications Unit Head

The Network and Communications Unit Head is responsible for the efficient and accurate operations of network and communication infrastructure. He/She manages the activities of the Network Operations, as well as the Telecommunications facility and equipment. Maintains the upkeep of the bank network infrastructure, network equipment and telecommunication systems and peripherals.

Qualifications:

  • Bachelor's Degree in Computer-related course
  • Must have five (5) years extensive experience in managing or supervising Network and Telecom facility operations
  • Must have two (2) years extensive experience in managing Network and Telecom projects

Cash Management Officer

The Cash Management Officer is responsible for the implementation, maintenance, and support of Cash Management and Trade Services provided to CTBC Bank clients. These include pre-sales support, field implementation schedule plotting, maintenance and extension of technical support for Bank clients.

Qualifications:

  • Bachelor's Degree in any Business related course
  • With experience in the field of Corporate Banking and Transaction Banking with credit background preferred
  • Has adequate knowledge in selling and developing and supporting Cash & Trade products

Retail Credit Planning and Measurement Officer

The Retail Credit Planning and Measurement Officer performs expert-level risk evaluation of retail loans both on portfolio and account level. Areas of primary responsibility include, but not limited to, conducting key quantitative research including data analysis and management, policy review and monitoring, as well as process efficiency assessment to ensure the development, amendment, and implementation of functional retail credit policies and guidelines.

Qualifications:

  • Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering, Economics or related fields of study
  • Ability to approach problems in quantitative and qualitative manner with excellent statistical and quantitative analytical knowledge and skills
  • Programming skills is preferred and must have strong familiarity with database software and programs (i.e. SAS, SQL, OLAP, MS Access, MS Excel)
  • Working knowledge of the Bank's operations, specifically on retail credit operations

Portfolio Manager

The Portfolio Manager is responsible for the day-to-day investment or trading of investments, and management of portfolios or assets under management of Trust ensuring that investment actions are in accordance with investment policy and process, and set criteria by the client.

Qualifications:

  • Bachelor's Degree in any Business related course
  • With at least five (5) year experience in trading, investments and management of funds/portfolios
  • Preferably with exposure in research function and product development
  • Excellent oral and written communication skills and can conduct product presentation, portfolio reviews or any presentation to clients

Market Risk Officer

The Market Risk Officer analyzes and summarizes the market risk attributes of the trading book on the basis of internal risk reports for the benefit of the treasury desk heads, the market risk head and senior management.

Qualifications:

  • Bachelor's Degree in any Business-related course
  • Possess strong understanding of Asset and Liability Management concepts (solid in Finance and Accounting)
  • With treasury related experience (front office, Market Risk)
  • With superior numerical abilities with background on basic statistics and calculus

Mortgage Sales Officer

The Mortgage Sales Officer is responsible for executing the Mortgage Sales initiatives by achieving individual sales targets and ensuring compliance with internal external regulation; responsible for the overall mortgage sales achievement to meet Mortgage Sales objectives within CTBC policies.

Qualifications:

  • Bachelor's Degree in any Business related course
  • Master's in Business Administration (MBA) is preferred, but not required
  • With banking experience in the field of Retail/Consumer, Account Management and Marketing

SME Sales Officer

The SME Sales Officer executes the SME Sales initiatives by achieving individual sales targets and assisting the Branch Managers and Relationship Managers and ensuring compliance with internal/ external regulation. He/She will be responsible for the overall SME sales achievement to meet SME Sales objectives.

Qualifications:

  • Bachelor's Degree in Accounting, Economics or any Business Management Course; Masteral Degree in Business is preferred
  • Bank experience in the field of Retail/ Consumer, Account Management and Marketing

Credit Planning Officer

The Credit Planning Officer is responsible for formulation of new policies, guidelines, standard operating procedures/working manual and review of existing policies in order to improve the Bank's credit process.

Qualifications:

  • Bachelor's Degree in any Business related course
  • Master's in Business Administration (MBA) – preferred, but not required
  • With work experience as Account Officer or Credit Officer for at least five (5) years
  • Preferably with experience in financial analysis and knowledge in BSP Circulars

Credit Control Officer

The Credit Control Officer evaluates all credit proposals and reports from the Institutional Banking Group as well as its accompanying reports requiring approval from Individual Approving Authorities, Credit Committee, Executive Committee or Board.

Qualifications:

  • Bachelor's Degree in any Business-related course
  • Relevant banking experience in the fields of credit / loan review, financial analysis, corporate banking and investment banking for at least ten (10) years
  • Knowledge with BSP Circulars is an advantage
  • Related Training in Financial Analysis, Credit Loan Evaluation, Credit Risk Management and Legal and Documentation

Recovery Officer

The Recovery Officer is responsible for coordinating and directing the activities of External Collection Agencies to collect from delinquent personal loan accounts (charged off and written off) reaching the Month 7 bucket (181 Days and above past due).

Qualifications:

  • Bachelor's Degree in any Business related course
  • With at least three (3) years relevant work experience in credit/collection, preferably in a financial institution or similar industry

Credit Signer

The Credit Signer is responsible for establishing program eligibility and credit worthiness of personal loan borrowers (Corporate and Public) by conducting accurate and timely evaluation and validation of credit information and personal data.

Qualifications:

  • Bachelor's Degree in any Business related course
  • With at least two (2) years relevant work experience in credit/collection, preferably in a financial institution or similar industry

Process Officer

The Process Officer is responsible for processing derivatives transactions and government bonds. He/She acts as back-up for FX, MM and FI transactions.

Qualifications:

  • Bachelor's Degree in any Business related course
  • At least with two (2) years experience in Treasury Operations and able execute and support treasury transactions
  • Possesses an analytical mind, good communication skills both oral and written, requires judgment but confine to structural guidelines

IT Business Analyst

The IT Business Analyst is responsible in analysing, elicitating, transposing of business requirements into technical and functional specifications; gather data, analyse business problems, user needs and determine an IT solution. He/She will liaise between IT Department and Business Units and provide recommendation on hardware and software procurement to support business goals. He/She will provide support and ensure successful completion of analytical, building, testing and deployment task.

Qualifications:

  • Bachelor’s Degree in Computer Science/ Engineering, Business Administration or related fields
  • With knowledge and skills in software development, server management and other related IT activities
  • With extensive knowledge in Banking Operations (i.e. Deposits, branch processes, etc.)
  • With at least five (5) years of experience in IT Business Analyst function in a Bank or any financial institution
  • With excellent problem-solving skills and interpersonal skills

IT Project Manager

The IT Project Manager is responsible for the execution and delivery of various strategic projects/ initiatives within the agreed scope, schedule, budget and quality acceptance criteria following the Bank’s Project Management Framework (PMF) and System Development Life Cycle (SDLC). He/She is initially to be assigned on Core- Banking Projects.

Qualifications:

  • Bachelor’s Degree in Computer Science/ Business Administration or related fields
  • With extensive experience in banking applications and operations
  • With experience and background in software development
  • At least with more than ten (10+) years solid experience in project management tools, techniques and system development methodologies
  • With excellent organization and time management skills
  • Proven ability to complete projects according to outlined scope, budget and timeline

Database Administrator

The Database Administrator is responsible in administrating, monitoring and reporting. He/She will execute Security Baseline Standards for Database and support Applications Development Department on all projects.

Qualifications:

  • Bachelor’s Degree in any IT-related course
  • With at least two (2) years experience in Oracle or SQL Server Database Administration
  • With at least two (2) years experience in Linux, Solaris and Windows Operating Systems
  • Knowledgeable in MongoDB and My SQL database administration is an advantage
  • Knowledgeable in SQL Server Reporting Services, Jaspersoft reports

Customer Care Process Specialist

The Customer Care Process Specialist is responsible for providing an efficient and competent servicing of client queries, requests, and complaints coming from multiple customer contact channels (i.e. telephone, email, reception/front desk, SMS, letters, and branches).

Qualifications:

  • Bachelor's Degree in any Business related course
  • Preferably with banking and service related work experience

Salary Stretch Associate (Metro Manila and Cebu)

The Salary Stretch Associate is responsible for their own individual sales New-to-Bank Personal Loans – Public Clients under the Directly Managed Sales (DMS) of the bank to meet PLD objectives within CTBC policies and regulations.

Qualifications:

  • Bachelor's Degree in any Accounting, Economics or any Business-related course
  • With banking experience in the field of Account Management/ Sales/Operations

Service Associate (Sucat, Mandaue, and Rada)

The Service Associate is responsible for providing competent customer service by ensuring timely processing of over-the-counter transactions such as payments, deposits, withdrawals, and foreign currency, among other things. The incumbent will also perform new accounts and loan applications processing functions. He/She institutes proper management of the Branch's transactions processing though correct execution of each transaction and making sure it is in accordance with the Bank's policies and procedures, and regulatory and industry requirements

Qualifications:

  • Bachelor's Degree in any Business related course
  • Ability to handle multiple functions in a changing environment
  • With sound interpersonal skills and a team player
  • Able to interact effectively with all levels of management
  • With strong problem-solving and decision making skills
  • Preferably with banking experience, but fresh graduates are welcome to apply
  • Excellent interpersonal skills with strong customer service orientation

If you believe that you deserve a dynamic career, please send your resume to talentacquisition@ctbcbank.com.ph