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Client Advisories

2021
- Update on Peso Time Deposit Rates
- Update on Online Fund Transfer Fees
- Updates on CTBC's Banking Services Schedule
- Update on ATM Fees
- Extension of Waiver of Fund Transfer Fees

2020
- Updates on CTBC’s Banking Services Schedule
- Updates on Deposit Rates
- "Bayanihan to Recover As One Act" (BARO Act) FAQs
- Updates on Deposit Rates
- Updates on CTBC's Banking Services Schedule
- Updates on CTBC's Banking Services Schedule
- Updates on CTBC's Banking Services Schedule
- Waiver of InstaPay and PESONet fees via NetBanking facility
- "Bayanihan to Heal as One Act" Implementation for Consumer Loan Clients
- Updates on Moratorium for Loan Payments
- CTBC Bank Head Office Services Update
- Temporary Closure of CTBC Bank Head Office
- Reminders for a Safe and Secured Online Banking Experience
- Precautionary Measures on COVID19

2019
- Switching to 8-Digit Telephone Numbers

2018

2017

2016
- New ATM Withdrawal Limit in non-CTBC Bank ATMs
- Credit Information System Act (CISA)

2015
- Cash Card Inactivity Fees

2014
- Protection Against Fraud

CTBC Bank (Philippines) Corp. is regulated by the Bangko Sentral ng Pilipinas (BSP).
BSP Financial Consumer Protection Dept.: (02) 8708-7087 • consumeraffairs@bsp.gov.ph
https://www.bsp.gov.ph

Deposits are insured by PDIC up to PhP500,000 per depositor.

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